Simple tools to boost productivity

WhatsAppTM Automation
and Chatbot

Simple WhatsApp automations to send a sequence of messages to convert customers. Chatbots that reply automatically to decrease support time.

  • Send upto 100k video, images, and text messages/per dayChatbot for customer support
  • Send upto 100k video, images, and text messages/per daySend automated messages for marketing

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Advantage of WhatsApp Automation

With the ability to use WhatsApp automation to send messages, businesses can save time and resources. The WhatsApp automation feature offered by our marketing tool enables businesses to create a series of automated WhatsApp messages that are automatically sent to customers, allowing them to streamline their communication process.

Chatbot For Customer Support

An automated chatbot for customer support can greatly benefit businesses of all sizes. With the ability to handle multiple customer queries at the same time, it saves time and effort for the support team. Our user friendly Automated chatbots can also improve the overall customer experience by providing instant support 24/7, even outside of regular business hours.

Welcome Message

Automatically reply with a greeting when someone messages you for the first time.

Chatbot - Keyword Based Message

Automatically reply to a message that contains specific keywords. Unlimited chatbots.

Send Automated Messages For Marketing

Birthday & Anniversary

Send upto 5 automated messages per customer to convert them on their special day.

Festival Offers

Send upto 5 automated messages per customer to convert them before the festival day.

Reminders

Send upto 5 automated messages per customer to remind them before or after an event date.

Features of Automated Chatbot

Keyword Based Automation

  • Send upto 100k video, images, and text messages/per day Send an automated message when a specific keyword is found in the incoming message to your number.
  • Send upto 100k video, images, and text messages/per day You can add as many words as possible and create as many chatbots as you want to reply automatically.
  • Send upto 100k video, images, and text messages/per day Example: You can create an automation with word "price", "amount", "rate" to send automated reply with more info.

Features of WhatsApp Automation

Birthday & Anniversary Automated Messages

  • Send upto 100k video, images, and text messages/per day Personalization: By sending personalized offers around birthday and anniversary, you can make them feel valued and appreciated, which can help increase visits and revenue.
  • Send upto 100k video, images, and text messages/per day Send automated 5 WhatsApp messages prior to your customer's birthday and anniversary date.

Festival Offer Automated Messages

  • Send upto 100k video, images, and text messages/per day Offering special deals or promotions on or around festivals can encourage them to visit your business more frequently and potentially spend more money.
  • Send upto 100k video, images, and text messages/per day Send automated 5 WhatsApp messages prior to the festival.

Automated Reminder Messages

  • Send upto 100k video, images, and text messages/per day Do you want to remind your customers automatically about invoice payment, bills, fees, order etc? Our reminder feature can send upto 5 WhatsApp messages before or after the date you set in the system.
  • Send upto 100k video, images, and text messages/per day Timely reminders can boost your business revenue multi-fold.

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WhatsAppTM Automation tool FAQ's

Can I automate WhatsApp messages?

The whatsapp automation tool offered by our whatsapp marketing tool, provides the ability to use whatsapp automation for all your business conversations.

Is WhatsApp automation free?

Yes, our marketing software which has the whatsapp automation feature is free and easy to use.

How can I customize the reminders that are sent to my customers?

You can customize the content and frequency of the reminders that are sent to your customers through our user-friendly interface. Simply log in to your account, create a new automation, and specify the details such as the message text and scheduling options. You can also use variables to personalize the reminders with each customer's name or other information.

Is there a limit to the number of reminders that can be sent per day?

There is no limit in terms of number of customers you want to send reminders. However, to each customer you can send up to 5 reminders. This is to ensure that your customers are not overwhelmed with notifications.

What is WhatsApp automation?

WhatsApp automation is the process of automating the interactions with customers using the WhatsApp Business API. This enables businesses to send and receive unlimited messages, improve customer experience and increase efficiency.With whatso you do automation of events like sending birthday messages , reminders and festival offer.

What are the benefits of using WhatsApp automation for my business?

Using Whatso’s WhatsApp automation tool offers several benefits to businesses, including improved customer experience, increased efficiency, and 24/7 availability. It also allows businesses to reach customers on the platform they prefer and respond to messages in a timely manner.

Is WhatsApp automation secure for business communication?

The WhatsApp Business API implements end-to-end encryption to protect the privacy of messages and has strict policies in place to prevent misuse of the API. So using our automation tool for your communication will ensure secure and protected conversation between you and your customers.

What is a chatbot?

Chatbots are software designed to mimic human conversation. They can understand both spoken and written communication, allowing individuals to interact with technology as though they were speaking to a real person. Whatso offers a chatbot solution that helps businesses connect with their customers and resolve issues more efficiently. Our chatbot can automatically respond, reducing support time and providing fast, effective communication with customers.

How does a chatbot help improve customer service?

A chatbot helps improve customer service by providing instant, 24/7 availability to customers. Chatbots can handle a large volume of customer inquiries simultaneously, freeing up human customer service agents to handle more complex issues.

Can chatbots handle multiple customer queries at the same time?

Yes, Whatso’s chatbots are capable of handling multiple customer queries simultaneously, providing quick and efficient customer service. This helps to reduce the wait time for customers and improves their overall experience.

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Whatso Logo By Whatso | Last Updated: February 13, 2023